Have questions? We’ve got answers! Check out our FAQs below.
Frequently Asked Questions
How is Clean & Green addressing the COVID-19 pandemic?
Sanitation and cleanliness in your commercial environment is as critical as ever. Clean & Green uses a virucidal green cleaning disinfectant. The CDC has recommended virucidal green cleaning disinfectants as an important tool to reduce viruses such as COVID-19 and other influenza infections within the environment. Click here to learn more
Clean & Green is prepared to go beyond the normal scope of work to ensure your facility, customers and employees are protected.
What are some of the special cleaning methods Clean & Green is using to prevent the spread of COVID-19?
Offices need deep cleaning and disinfecting to make it safe from the spread of the coronovirus. Clean & Green has implemented special cleaning protocols, such as preventive cleaning, disinfecting and sanitizing protocols, to help prevent the outbreak and spread of COVID-19 and other infectious diseases in your commercial space.
What should I be doing to stop the spread of COVID-19 in my workplace?
Offices and commercial buildings are prone to the spread of viruses and other infectious diseases because there are more people coming and going and interacting on a daily basis. Clean & Green offers specific COVID-19 disinfecting services, including using a virucidal.
Besides hiring a commercial cleaning service that specifically provides COVID-19 disinfecting services and cleaning protocols, make sure your employees are screened daily, use proper hand washing techniques/hand sanitizers and follow other standard operating procedures (SOPs) to stop the spread of the virus.
What type of training do Clean & Green crews have?
All Clean & Green crews come to the company with years of commercial and residential cleaning experience. They each go through a comprehensive training program outlining company expectations, required chemicals and best practices. However, training does not stop after the first day on the job. Ongoing training accompanied with industry updates are always made available to all crews.
What type of equipment and products does Clean & Green use?
EQUIPMENT & PRODUCTS
Clean & Green makes it a point to stay up to date on the latest industry advancements to achieve the cleanest and greenest environment. Environmental leadership is one of Clean & Green’s strategic business objectives. Responsibly cleaning for our customer’s health, crew’s health and the environment is a crucial part of our business philosophy.
Environmentally safe, Green Seal Certified germicides, glass cleaners, and restroom cleaners, that employ no toxic acids, that clean without polluting the environment, leave no objectionable aroma, are colorless, and non-allergenic.
EPA registered disinfectants that kill most pathogens including *COVID-19, MRSA, VRE, E.Coli, Salmonella, HIV-1, Influenza, and others that cause illness and absenteeism.
*Methicillin-Resistant Staphylococcus Aureus and Vancomycin-Resistant Enterococcus
HEPA four-level filtration backpack vacuums, remove hair, pollen, dust, molds, and most bacteria particles down to 1 micron at 98.1% efficiency, and provides a cost-effective cleaning method, and a healthier environment.
Color coded microfiber cloths and mops to prevent cross contamination, remove dirt and bacteria, and increase the level of cleanliness, especially where the use of a conventional mop would only spread dirt.
Will a crew be assigned to my facility or an individual person?
Clean & Green utilizes team cleaning to ensure that all tasks are completed efficiently and effectively. In the team cleaning concept each member of the team has a specific duty to perform such as vacuuming, dusting, restroom care, etc. Please reference the scope of work to determine exact frequencies. In the event that a team is not required, based on the size of the facility, a crew lead shall be assigned, independently.
Will there be an inspection of the work performed?
All accounts shall be inspected at the discretion of the client. Once the account is inspected, the inspection form is submitted by the operations manager to the main office and dispersed to the appropriate crew in an effort to close the cycle of communication.
What happens if I'm not happy with the cleaning services?
If deficiencies arise in the cleaning, the client is to notify either the site supervisor or the office staff of Clean & Green of any deficiencies. If the deficiencies require immediate action, a crew member shall be dispatched within one hour of the complaint. If the deficiency can be corrected the next evening, the crew shall take care of said deficiency and notate their actions to the client.
What is the procedure for locking my facility after cleaning is completed?
It is required that all crews close and lock all doors as set forth in the scope of work. Clean & Green shall set all alarms appropriately before exiting the building. If there happens to be an issue with an alarm the crew shall call the emergency contact immediately.
Why is it necessary to contract with a professional cleaning service to maintain my office?
A potential client’s impression of your company begins in the lobby. Dirt on the floor and dust on the shelves will ruin even the most fashionable and expensive interior design.
Besides maintaining a professional appearance, there are many advantages to contracting with Clean & Green.
- Clean & Green staff are highly-trained and understand how to work efficiently while still maintaining a high-quality cleaning standard.
- Hiring Clean & Green will save your company money because you will not need to hire staff members to clean and disinfect your facility.
- Clean & Green provides the equipment and cleaning agents needed to maintain your property, thus saving you money.
- Cleaning tasks are completed skillfully, ensuring your facility will be cleaned beautifully and to the standards required to ensure customers and employees will stay safe.
- Hiring a reliable commercial cleaning service will help you keep your operational expenses to a minimum due to the amount you will be able to save.
How much will it cost to outsource my commercial cleaning services to Clean & Green?
Each commercial space is different. Clean & Clean offers customized cleaning packages depending on your needs.
Please contact Amy at 719-648-4411 or email email@example.com to get a quote for your business.
"I had Amy come out and give me an estimate for my shop. I found it reasonable and she was a true professional dealing with me. Caring, interested in doing her job around your schedule, uses green products and priced very competitively. I will continue to recommend her to my friends." ~ Joe A.
"Very good service. Prompt response from management whenever contacted. Recommend!" ~ Madonna
"I am extremely happy with your service! Felicia does an amazing job and is very easy to work with. Thank you so much!" ~ Trish
We love your service! Everything is going well! ~ Michelle